Genshin Impact

The fulfillment process is fully automated, so your items will instantly appear in your account within seconds of a successful payment.

Don't worry, your funds and transactions are safe. If there's a delay, please follow these steps:

• Check the Transaction menu first to see if your order is currently queued or processing.

• Wait a few moments (around 5-15 minutes), as delays can sometimes occur directly on the game publisher's official servers.

• Contact our 24/7 Customer Service immediately if the item still hasn't arrived. Have your payment proof and Game ID ready so we can process the check right away.

Make sure you are logged in during your transaction so your order history is saved to your account. Then, you can track it by:

• Logging into the Lapakgaming website and opening the Transaction menu.

• Click on the specific purchase history you want to check to view its processing status.

• Contact Lapakgaming Customer Service anytime if you face issues or if the order status doesn't update to successful.

Our customer support team is available 24/7 to help resolve your transaction issues via:

• WhatsApp at +6281280000203 or by clicking this WhatsApp Chat link.

• Or by emailing your detailed questions or complaints to support@lapakgaming.com.

Lapakgaming partners with official providers to offer a comprehensive list of automatically verified payment methods, including: PayNow QR

• Transactions are processed instantly and officially, ensuring your account is safe from bans.

• Final prices with no hidden fees.

• Dozens of convenient payment methods are available.

• Our customer support team is ready to help you 24/7 if you face any issues.

• You can enjoy attractive discounts and promos during major in-game events.

Lapakgaming can offer the best prices while guaranteeing 100% legality and ban safety because:

• We partner directly with official game distributors and publishers.

• Our high daily transaction volume allows us to pass price discounts directly on to you.

• Despite the low prices, every order is still fully protected by our security systems and full guarantees.

Absolutely! You can save more on your top-ups through Flash Sales, and game event discounts by:

• Checking the active promo banners on our homepage and product pages.

• Following the latest promo updates on Lapakgaming's official Instagram  and  Facebook.

Initial Top Up Bonus Reset

Starting from September 10th, 2025, or Genshin Impact Luna I release, every Genesis Crystals purchase will be doubled in value.

Initial Top Up Bonus

• Top up 60 Genesis Crystals to get 120 Genesis Crystals.

• Top up 300 Genesis Crystals to get 600 Genesis Crystals.

• Top up 980 Genesis Crystals to get 1,960 Genesis Crystals.

• Top up 1,980 Genesis Crystals to get 3,960 Genesis Crystals.

• Top up 3,280 Genesis Crystals to get 6,560 Genesis Crystals.

• Top up 6,480 Genesis Crystals to get 12,960 Genesis Crystals.

Returning Top-Up Rewards

Already topped up before? You’ll still receive bonus Genesis Crystals with every package, ensuring great value for every purchase!

• 60 Genesis Crystals: Receive 60 Genesis Crystals.

• 300 Genesis Crystals: Bonus adds 30, for a total of 330 Genesis Crystals.

• 980 Genesis Crystals: Bonus adds 110, for a total of 1,090 Genesis Crystals.

• 1,980 Genesis Crystals: Bonus adds 260, for a total of 2,240 Genesis Crystals.

• 3,280 Genesis Crystals: Bonus adds 600, for a total of 3,880 Genesis Crystals.

• 6,480 Genesis Crystals: Bonus adds 1,600, for a total of 8,080 Genesis Crystals.

• 6,480 Genesis Crystals x3: Bonus adds 1,600 x3, for a total of 24,240 Genesis Crystals.

• 6,480 Genesis Crystals x5: Bonus adds 1,600 x5, for a total of 40,400 Genesis Crystals.

• 6,480 Genesis Crystals x10: Bonus adds 1,600 x10, for a total of 80,800 Genesis Crystals.

Apart from Crystals, you can also purchase the Blessing of the Welkin Moon, and Chronal Nexus at Lapakgaming. Here’s the guide:

1. Head over to Lapakgaming SG to get started.

2. Look for Genshin on the homepage. Can't find it? Use the "Search Game" box at the top of the screen to type in the game's name.

3. Choose the amount of Crystals you want to purchase. Keep in mind that this top-up is available only for Android and iOS.

4. You can opt for various payment methods available on Lapakgaming.

5. Input your Genshin Impact User ID and select the appropriate server.

6. If you have a promo code, you can enter it in the provided box.

7. Once you've filled in all the information, click on "Buy Now" to complete the transaction.

8. After the transaction is finalized, the product will be credited to your account immediately.

Starting from Genshin Impact version 5.8, Genesis Crystals are now cross-platform. You can directly top up and claim the Genesis Crystals purchases on your PlayStation or Xbox consoles.

Genshin Impact Top Up applicable for All Platforms (Android, iOS, PC, PS4, PS5, & Xbox). Note: Make sure it's the same HoYoverse account.

Players of Genshin Impact can acquire Genesis Crystals through real money through the in-game shop and official Top-Up Center, and authorized payment partners to exchange them for Primogems and premium item,s including character outfits and resource bundles.

The Blessing of the Welkin Moon offers players a 30-day subscription that provides immediate Genesis Crystal rewards and ongoing Primogem distribution. The purchase of Welkin Moon gives players 300 Genesis Crystals right away and provides 90 Primogems each day for 30 days while allowing players to stack purchases for up to 180 days of daily rewards. The game offers Welkin as its most valuable long-term purchase because it provides a substantial amount of Primogems through daily rewards at a budget-friendly price.

The Chronal Nexus serves as the exclusive payment system for Miliastra Wonderland which operates as Genshin Impact's User-Generated Content (UGC) / creator mode. The game allows players to acquire Chronal Nexus through in-game transactions but this currency exists independently from their Genesis Crystal wallet. Players can use Chronal Nexus to acquire Miliastra Shop items and Miliastra Pass levels and also to exchange 1:1 for Arcane Keystones which enable Ode cosmetic banner outfit and fashion set rolls.

Absolutely! Thousands of Travelers choose us because we are proudly Trusted by the Local Community. Every order is backed by a 100% Fulfillment Rate, ensuring your Genesis Crystals or Welkin Moon always arrive directly to your UID. Plus, our official top-up process is completely Region Lock Safe, meaning zero risk of account bans or server restrictions, no matter where you play.